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SECURE SHOPPING
BAHAR & REZA Online store uses the latest encryption technology and a secure web server to ensure all transactions and information exchanged is completely safe and confidential.
SHIPPING
To estimate when your order will be delivered, please take the following into account:
All orders are subject to credit card authorization and verification prior to processing. For security purposes and as a protection to our customers, BAHAR & REZA reserves the right to cancel orders with incorrect billing information in which you will not be charged. Orders are processed on daily basis, excluding holidays. In order for your order to be shipped without delay, please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Verification and order processing normally takes two business days. Tracking number is generated for each purchase. If the tracking number indicates that the item is lost, we will refund the purchase. If the tracking number indicates that the item has been delivered and for any reason the buyer has not receive it, the buyer need to contact the post office. After the tracking number indicates that the item has been delivered to the address given we are no longer responsible for it is loss.
DELIVERY SCHEDULE
Estimated delivery includes order processing time and shipping time.
- UNITED STATES via USPS priority: Within 3-7 Days Monday-Friday (excluding holidays)
- CANADA via global priority: Within 7-15 Days Monday-Friday (excluding holidays and possible customs delay)
- Europe and Australia via global priority: Within 10-17 Days Monday-Friday (excluding holidays and possible customs delay)
- Asia and South America via global priority: Within 17-20 Days Monday-Friday (excluding holidays and possible customs delay)
RETURN POLICY
You may only return an item after 30 days of purchase and with all hang tags attached. To mail the product(s) back to us, please contact us at ContactUs@BaharReza.com for details on where and how to send your items. USPS takes about 15 business days to get your package back to us. We will email you a receipt confirming the return / exchange as soon as it is processed.
We will issue a refund for the original amount paid on the merchandise returned, excluding the shipping and handling fee unless we have made an error with your order.
Any product you return must be in the same condition you received it and in the original packaging.
Refunds will be issued on merchandise returned within 30 days of the initial purchase only.
Refunds are issued only in the original form of payment.
EXCHANGE POLICY
Exchanges are allowed 30 days after purchase and are subject to availability. By the time your exchange order is processed, the item(s) you have requested may be sold out. Since we do not backorder, once an item is sold out it is no longer available. Any product you return must be in the same condition you received it and in the original packaging. Shipping charges will not be applied to your exchange order. This applies to standard ground shipping or discounted express shipping.
COPYRIGHT
All materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by BAHAR & REZA and are protected by chapter 17c of Copyright restrictions.
PRIVACY POLICY
BAHAR & REZA collects customer data which is provided voluntarily in an effort to improve and enhance our customer's online shopping experience and for marketing and promotional use only and will not be disclosed to any 3rd party vendors.
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